[From the Vault] In the Netherlands: who’s accountable for access?
How do you design a system that delivers timely primary care — not by chance, but by design? In this final episode in the Netherlands, Tara visits a health insurance company and reflects with her travel companion, Rosemary Hannam on what stood out from their trip to the Netherlands. They discuss how features like standardized GP contracts, clear access guarantees, strong physician leadership and a customer-orientation help keep primary care timely and organized — and consider what Canada can learn from the Dutch approach.
Resources
If you missed Part 1 and Part 2 or Part 3, click to catch up.
See a gallery of Dr. Kiran’s photos from her trip to the Netherlands.
Hear Dr. Kiran speaking about her trip on CBC’s White Coat, Black Art
Read Dr. Kiran’s 4-part series for the Canadian Health Network on her trip
Mainpro+ Credits
Family doctors in Canada can now earn Mainpro+ credits by listening to Primary Focus Podcast episodes published after May 1, 2026.
This self-learning Group Learning program has been certified by the College of Family Physicians of Canada and the Ontario Chapter for up to 30 Mainpro+ credits, with 1 credit available per eligible episode. To claim your credit, listen to the episode, review the show notes and complete the self-learning survey. Your certificate will be emailed to you. Find more information at OurCare.ca/podcast
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